Certified Performance & Competency Developer

  • A well structured performance and managing system (PCMS) is required for long term corporate success. In today’s business environment, organizations face a lot of challenges and the key to their success is the performance of their human capital, which sets them apart. All organizations understand that their human capital is the key source of competitive advantage. Competency mapping and performance management helps HR professionals to produce bottom line results.

    By the end of the program you will learn:

    • Learn Competency Iceberg Model to understand the minds of high performers
    • Create well developed competency maps for scientific competency assessment
    • Understand the science and art of Behavioral anchored rating scales – globally accepted as the most scientific method of behavior assessment
    • Learn 4 major types of performance measurement and where you can use each type to universally structure KPIs in your organization
    • Learn how a PCMS works and how to improve your performance management system
    • To develop balanced performance appraisal system for development results and change management
    • Learn to design an assessment center
    • To understand how to integrate your performance review system with the training plan of the organization
  • MODULE 1: COMPETENCY, PERFORMANCE AND PCMS
    • What is Competency
    • Competency Iceberg Model
    • Classification of Competencies
    • Measurement of Competency
    • Performance Aspects
    • Types of Performance Measurement
    • Performance and Competence Management as a Concept
    • PCMS Model
    MODULE 2: THE BALANCED SCORECARD
    • Performance planning
    • The Balanced Scorecard
    • Cascading process
    • The Balanced Scorecard Measures
    MODULE 3: COMPETENCY FRAMEWORKS AND MAPS
    • What is a Competency Map/Framework
    • Types of Framework
    • Uses of Competency Framework
    • Creating a competency Map
    • Quan Competence Framework
    • Threshold Trait Analysis
    • Using BARS for Competency Maps
    • Implementing the Mapping Process
    MODULE 4: PERFORMANCE REVIEW SYSTEMS
    • Model for Performance Review
    • Perspective Involved in Performance Reviews
    • Performance Rating Methods
    • Common Problems with Rating
    • Legal Aspects of Performance Appraisals
    MODULE 5: ASSESSMENT CENTERS
    • What are Assessment Centres
    • Historical Perspective on Assessment Center
    • Basic Steps Followed in an Assessment Center
    • Types of Techniques Used in Assessment Centres
    MODULE 6: PERFORMANCE ANALYSIS & IMPROVEMENT
    • From Training to Performance
    • Identify Root Cause
    • Identifying Casual Factors – Setting Learning Goals and Objectives
    • Selecting Best Training Method And Understanding Learner Type
    • Developing a Good Design
    • Building Appropriate Evaluation Methodology
  • TRAINER PROFILE:

    Name: Nitin Sanker
    Experience: 30+ Years
    Did his BE from IIT Roorkee and his MBA in HR and Marketing from IIM Calcutta.
    His first 4 years after academics were spent as a Business Manager with PL accountability managing International training centers, as a instructional designer and learning consultant for NIIT and NIS. His next 4 years as a strategic consultant looking at process and people development with a strategic consulting firm which specialized in business transformation.

    The last 20 years he has been designing award winning training programs, he has been an OD specialist working with Governments and Organizations like Samsung, Bank du Cairo, Government of Kuwait, Government of Indonesia, Dr Reddy labs, Tech Mahindra, Holcim Philippines etc. He is also visiting faculty with varied institutions Like ISB, IIM Calcutta, University of Jakarta, IIM Indore and others.

    He functions currently as Middle HR’s CEO as well as taking up a dual role as a Lead Global Trainer, OD Consultant and CXO coach.

    He has been awarded the HR Champion award from the Human Capital Institute, He was awarded for outstanding contribution to world HR by The world HR Congress, he has been recognized by Business India in their issue “best of the best” as one of the top 10 alumni from IIM Calcutta in the last 40 years.

    Name: Srividya Jayaraman
    Experience: 18+ Years
    Srividya holds a full time MBA Degree from Symbiosis Pune specializing in HRM, she is a Fellow of the World HR Board in Strategic HRM.

    In a career spanning over 20 years she has been primarily in the field of HRM, holding various positions culminating at a CHRO position with a well Known IT company. Subsequently she shifted her attention to Consulting, Training and Mentoring with Middle Earth HR. She currently is the Director in charge of World HR Board which is Middle Earths Educational Initiative. A well known International Trainer, she does training all over Asia primarily focusing on areas in Compensation, HR analytics and senior leadership Development.

    Her Core competencies are formulation of strategy, Performance management systems, HR audits and Designing Competency map and Assessment centers. She has been part of and mentored over 500 projects in these areas. He has been a visiting Faculty for programs at ISB Hyderabad and IIM Indore.


    Name: Shuvam Das
    Experience: 25+ Years
    Shuvam holds a Hotel Management Degree from India`s Top Hotel Management College; He has majored in Marketing with a specialization in strategy from IIM Calcutta.

    Senior professional with an experience spanning 20 plus years, with a background in strategic HR, L&D, operations, media, communications and strategy.

    He has been a SBU head for Hindustan Times and worked at strategic level for one of India`s leading telcos. He has conducted change management and leadership training for clients in telecom and media, coached and mentored people in different industries at different levels, been involved with a PMS based on the Balanced Scorecard for telecom, structured a performance matrix and deployment for the Government of Kenya, which included coaching and mentoring, leadership training and setting up of a strategic learning structure using LMS, multimedia, and on the ground training.

    He is passionate about learning and development as a tool to impact productivity at the operational level and strategy at the management level. Over the years he has trained, coached and mentored over 10,000 people at various levels across many industries and functions and has been awarded many times, both in his stint in the corporate world as well as a consultant.

Why you should enroll for Certification in Performance & Competency Developer

Program Rating: [ reviews]

CERTIFIED PERFORMANCE & COMPETENCY DEVELOPER OVERVIEW VIDEO