SERVICE SQUARE PVT.LTD
WHAT CAN YOU DO WHEN EMPLOYEES ARE CONSTANTLY LATE TO WORK
Go an extra mile to make them understand the value of time management and find out the basic reasons why people are late to work, regularly.
I am delighted to share my experience in solving this problem to almost 99% when I went an extra mile to involve the spouses of married employees or, in the case of unmarried staff, the person to whom the employee is the closest in the family. We picked a few employees who were married and made a strategy to visit their residences on several occasions to communicate to the persons closest to the employee, most often his wife, the importance of our production and various problems we generally encounter. We would then touch on the employees absenteeism, in the process explaining how it affected the organisation on the whole. Then the next step would be to slowly find out if she was aware of the absenteeism of her husband, the warnings he had got due to his absenteeism and the various reasons given by him. Yes, sometimes it caused lot of misunderstanding between the couple and would become a very sensitive issue but that was the challenging situation where I intervened to balance that kind of a situation.
it is very important that the families know where their sons/ daughters/ wife/ husband/sister /brother works and feel proud that there is a contribution from their member of the family in the success of any unit in their place of living. The pride of success should be felt by the families as well. This could be looked into as a part of CSR also. It then becomes the responsibility of the family members to ensure the regular presence of the employee. When the family members understands the link between regular attendance and the positive impact it creates at the work place, a sense of responsibility seeps in. We thus got the support of the family in encouraging the concerned employee to be regular at his / her workplace.
There were genuine reasons sometimes due to sickness in the family or due to some issues over the property they owned. Property issues were one of the main reasons which led to absenteeism. I lived in the laid back and growing city of Mysore throughout my career of 35 years, and there is a lot of scope to make money or acquire properties. Employees’ attention often got diverted due to this factor resulting in using up their entire earned or whatever leave they were eligible for in the 1st or 2nd quarter itself. Due to the mismanagement of the leave due to them, absence from work became an issue which directly / indirectly affected production at the companied I worked in.
There is an issue of cultural background also. There are families which are not very keen that their children go to work regularly and the impact on production is not taken seriously as they need jobs mainly for their status in society. In such cases we found it very difficult to make them understand the impact of their absence at work continuously. Such employees were always shown the door. It is very important to maintain personal relationship with every employee so that we have an upper hand to deal with any kind of situation.