Carchalla Annapurna, HR
EMOTIONAL INTELLIGENCE IN TEAMS
The effectiveness of an individual can be supercharged by tapping an area that one would have seldom heard of -“Emotional Intelligence” that is EI. EI can be considered as a Success Indicator, for an individual and also for the team as a whole.
The uniqueness of the framework is that it captures an abstract group level phenomena like group learning, shared vision, participation and performance norms in terms of operational activities and behavioral attributes.
The abilities of a group can be classified into three broad categories that involve cognitive, emotional and social. “The ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion and regulate emotion in self and others” with appropriate indications and operational definition for conceiving the emotional intelligence at group level.
EI of a group /system is very vital as it work comprise of its norms, values and other social structures which would enable it to function like EI at individual level. The level and commitment in the members towards team – its values, goals and most importantly to which extent the members can stretch for team’s sake can be evidenced. The quality of team network with outside people and the ability to utilize the network for resolving its problems becomes an easy affair.
Individuals with high EQ are better able to work in teams, adaptable and flexible. No matter how high a person is qualified, but if he/she doesn’t have certain emotional qualities, he or she is unlikely to succeed. An overall measure of togetherness, mutual sharing, trust and ownership as a team is easily visible and leads to individual success, team success and ultimately the Organization’s success.