Emotional Intelligence at work


Gladys Durairaj

Prodapt Company

 Emotional Intelligence at work

With the current organizational demands the employees are subject to lot of stress and pressure at the work place. In the process HR has a very unenviable task of dealing with the emotions of these employees. Hence HR needs to be emotionally intelligent to ens
ure the employees are content and retain to stay in the organization. It is a big challenge today, indeed.

Of course being emotionally intelligent is one of the means if not the only one.

What does it take to reach there?

  • Communicate effectively
  • Bonding
  • Positive attitude

Today the role of HR has become very complex and demanding. They need to handle recruitment, retention, employee morale, solving issues of employees at critical times and above all hold esteem with the employees and the management. Emotional intelligence is one of the strategic tools which successful HR fraternity has deployed very effectively.

One can develop on Emotional Intelligence through the following means:

  • Understand your emotional. This will help in understanding others emotions
  • Be attentive and empathetic towards other’s emotional outbursts.
  • Body language
  • Measuring the moods of others
  • Choosing the right environment and time for one on one meeting.
  • Patient and attentive

Once being emotional was considered as a negative quality in people. But today it is playing a very important role in all walks of life. Hence Emotional Intelligence has become a must in every walk of life.

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