Emotional Intelligence in teams


Ms. Deepshikha Singh,

Assistant Professor,


Amity University


EI in teams

Emotions are the most vulnerable subject to deal with in the present context. It is being understood by Edward de Bono, “person with a strong IQ can be compared with a car with powerful engine.  EQ is the driver of the car.”Intelligence is what one needs to shield the discrete gamut of emotions in a human being. It enables an entity to camouflage him/her in a manner that they remain pachydermal in the challenging organizational settings

Technological evolution and the medium of robust internet protocols have resulted the societies across the globe to move under rapid transitions, at every level. Culture is being seen as an unequivocal binding force among individuals, irrespective of their caste, creed, color or gender. A person is not born with a given culture: rather, he or she acquires it through the socialization process that begins at birth: .”Societies have evolved through the times, immemorial. Societies are made up of an individual and individual is a social being, as is advocated by Aristotle, the father of Political Science. And that an individual has an incessant need to interact. Individuals report to work places from these constantly evolving societies and cultures. They carry with themselves a different set of values, meanings, apostles, psychological designs, a unique fabric exclusively associated to their identities. How to make organizations function in harmony with the teams of societal men, each with a unique set of values, cultures, traditions, values, variations, is a question!

There are two types of emotional competencies, first is, personal competence and the second is social competence. Personal emotional competence deals with self awareness, knowing one’s internal states, preferences, resources & intuitions, emotional self awareness, accurate self assessment, self confidence, self management: managing and controlling one’s internal states, impulses, emotional self control, trustworthiness, transparency, flexibility , adaptability, achievement Orientation,Initiative,Optimism,Conscientiousness. Social Emotional Competence Deals with managing relationships, inspirational leadership, influence. developing others, change catalyst, conflict management, building bonds/teamwork,    social awareness, awareness of others’ feelings, needs and concerns ,empathy ,organizational awareness ,service orientation.

Once the personal emotional competence in an individual gets built through training and other means, the social emotional competence supersedes into the person’s fabric and they become ready to deliver in the turbulent team settings. Ei subjugates the inability to express emotions. This implies that when we do not send the signals about ourselves in the work settings, the result is that our need may not be met. Can Ei be Learned? Ei is born largely in the limbic system, which governs feelings, impulses, values and drives. To enhance emotional intelligence, organizations must refocus their training to include the limbic system.

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